Shipping policy

Made-to-order production

ElysiaBliss products are made to order. Depending on the product and the fulfilment partner, orders normally require 2–10 business days for production, preparation and quality checking before dispatch.

If an item does not pass its quality check, it may need to be reproduced. If this causes a significant delay, we will contact the customer using the email address provided with the order.

Countries we currently serve

Orders can currently be placed for delivery to:

  • United States
  • Canada
  • United Kingdom
  • Australia

Availability is determined by the delivery country selected during checkout. Countries or regions that cannot complete checkout are not currently supported.

Shipping charges

Standard shipping to the United States is free.

Shipping charges for Canada, the United Kingdom and Australia vary according to the product, fulfilment partner and delivery destination. The applicable shipping charge is calculated and displayed during checkout before the customer completes payment.

When an order contains products fulfilled through different production partners, separate shipping rates may apply and will be shown during checkout.

Estimated delivery times

After production is complete and the order has been dispatched, delivery normally takes approximately:

  • United States: 4–15 business days
  • Canada, United Kingdom and Australia: 7–25 business days

These are estimated delivery periods and are separate from the 2–10-business-day production time.

Delivery times may vary because of the destination, carrier operations, customs processing, severe weather, peak-season demand or circumstances outside our reasonable control. A delivery date is therefore an estimate and not a guaranteed arrival date.

Order tracking

Tracking information will be emailed when it becomes available after dispatch. Customers can also use our Track Your Order page.

Tracking updates may take several business days to appear after a shipping label is created.

Multiple-item orders

Products may be manufactured and shipped by different fulfilment partners. Therefore, items from the same order may arrive in separate packages and on different dates. Separate tracking information may be provided for each package.

Incorrect or incomplete addresses

Customers are responsible for entering a complete and accurate delivery address during checkout. Please contact us immediately if an address correction is required.

Once an order has entered production or has been dispatched, we may not be able to change the address. Additional charges resulting from an incorrect or incomplete address may be the customer’s responsibility.

Customs duties and import taxes

International orders may be subject to customs duties, import taxes or other charges imposed by the destination country. Unless expressly collected during checkout, these charges are not included in the product price or shipping charge and are the customer’s responsibility.

Customs procedures may also extend the delivery period.

Delayed or missing packages

If tracking has not updated for an extended period or a package appears to be delayed, please contact us at support@elysiabliss.com with your order number.

We will review the shipment information and assist in contacting the relevant fulfilment partner or carrier. Any replacement or refund will be handled according to the circumstances of the shipment and our Refund Policy.

Contact us

For questions about production, shipping or tracking:

Email: support@elysiabliss.com
Phone/WhatsApp: +91 98118 25533
Customer support: https://elysiabliss.com/pages/contact-us

Customers may contact us at any time. We normally respond within 4–12 hours.